Frequently Asked Questions
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ACE ELITA provides 55-minute, one-on-one physical therapy built around your individual goals.
Our goal isn't simply to get you back to basic daily activities. If you want to return to running, lifting, golfing, competing, or another activity that's important to you, your rehabilitation should prepare you for those demands.
Because ACE ELITA operates outside of traditional insurance contracts, we have the flexibility to structure your care around what you want to accomplish—not just what an insurance company may consider medically necessary.
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No, ACE ELITA is considered an out of network provider. We do not contract with insurance companies. We can provide appropriate documentation for you to pursue reimbursement with your insurance company directly. You are responsible to contact your insurance company to determine out of network benefits.
We do this purposefully to provide the highest quality of care. We are not held to what insurance will and will not cover. We are able to treat the whole person and believe this is the best way to help you reach your goals and potentially save money.
As out of network providers by law we are unable provide physical therapy services if you have Medicare or Mass Health. We can work with you to help achieve your wellness and training goals.
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Yes we do.
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We understand that life happens. Sometimes this may require a cancellation or a schedule change. If you need to cancel or reschedule an appointment, we respectfully request at least 24 hours notice.
For cancellations under 24 hours a $150 cancellation fee will be charged. No Show appointments will be charged the full price of service. Cancellation fees and No Show appointment charges will be charged to the credit card on file. A credit card is required to reserve an appointment.
Extenuating circumstances will be reviewed on an individual basis.
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Appointments are 55 minutes and one-on-one with your physical therapist. This gives us time to assess your progress, provide individualized treatment and exercise, and adjust your plan based on your goals.
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No, in the state of Massachusetts you can see a Doctor of Physical Therapy through direct access.
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We are inside Basecamp Fitco at 22 Commerce Blvd Ste 4, Plainville, MA 02762
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No. Physical therapy doesn't have to be reactive.
You may want to address a recurring limitation, prepare for increased training demands, improve strength or mobility, or get ahead of something that's starting to bother you before it becomes an injury that forces you to stop.
You don't have to wait until something hurts enough to keep you from doing what you love.